My 311

Last Friday, I attended with a tour hosted by our District 9 City Councilman Courage. We visited Office of Emergency Management and I will share some of that information in a later newsletter.  

City Services and Information

For this newsletter, I want to highlight our visit to the 311 center.  The 311 Call Center is staffed 7am to 7pm, 7 days a week.  In addition you can access them online or with their new free 311 Mobile App.  

Tip

When you call 311 for some information, be sure to write down your confirmation number to follow the progress of you inquiry. 

For this newsletter, I want to highlight our visit to the 311 center.  The 311 Call Center is staffed 7am to 7pm, 7 days a week.  In addition you can access them online or with their new free 311 Mobile App.  

In the briefing, it was emphasized that giving you good service and feedback is top of their list.  The website and the APP will provide a full tracking of your inquiry and the step that are being taken to address your issue with notation of the agency addressing the issues.

Here are only a few of the services you can access with 311.

  • Garbage/recycle information
  • Pothole/street repair
  • Park services
  • Dead animal pick up